Invitation or sign-in
Use the exact email address that received your invitation. If sign-in is unavailable, the beta may not yet be open for your account.
Uploads or replies
Include the time, the action you attempted, and the displayed error. Keep the page open after an interrupted upload so you can retry it.
Account or billing
Check Account in your workspace for your plan and subscription status. Manage billing appears once a billing account exists and opens the Stripe customer portal. You can export your data or close your account from Account; for anything else, email support@tacksheet.com.
Report abuse
To report abusive, unlawful, or infringing content in a shared sheet, email abuse@tacksheet.com. Describe what the shared page contains and when you saw it. Do not include API keys, passwords, or private files; send the shared link only if the studio asks for it.
Privacy requests
Email privacy@tacksheet.com. Do not send API keys, passwords, private files, or shared links in an initial support message.